INDUSTRY SPOTLIGHT
Technology, Media & Telecom
Where networks are predictive, audiences are understood, and every reader can be reached in their own language.
WHY TMT
Networks, content and apps now meet the same customer
Operators, media networks and digital platforms increasingly serve the same people through the same devices. The data that runs a network, the content a newsroom publishes and the app a reader opens each morning belong in one intelligent system. Akin designs and engineers that system.
WHERE WE WORK
Three parts of one sector
Telecommunications
Where network performance is predictive, customer retention is proactive, and new 5G services are monetized at speed.
The Cognitive NetworkMedia
Where content is personalized, audiences are understood, and monetization is optimized in real time.
Intelligent Media & EntertainmentAI-enabled super apps
News, everyday services and AI in one app, in the reader’s own language, as with Sampurna for Annapurna Media Network.
Read the Sampurna caseCORE CHALLENGES
What holds TMT businesses back
The challenges we solve most often, across network operations, audiences and content.
Telecom
Network Complexity
Manual network management is slow and reactive. It cannot keep up with traffic demands, leading to congestion, poor quality of service, and outages.
Telecom
High Customer Churn
In a competitive market, it is difficult to identify at-risk customers and intervene with personalized offers before they switch providers.
Telecom
Slow 5G & IoT Monetization
The massive investment in 5G infrastructure is difficult to monetize without the tools to create and scale new, high-value enterprise services.
Media
Fragmented Audience Data
Audience data is siloed across various platforms (web, mobile, OTT), making it impossible to get a true 360-degree view for personalization.
Media
Inefficient Monetization
Traditional advertising models are losing effectiveness. It is difficult to maximize revenue from content in a dynamic, data-driven world.
Media
Complex Content Workflows
Manual processes for content tagging, rights management, and distribution are slow, costly, and error-prone.
CAPABILITIES
Platform capabilities for TMT
Built on one Unified Ontology, so network, customer, audience and content data work together.
Telecom
Cognitive Network Operations
AI agents that predict network congestion, automate resource allocation, and perform root cause analysis for self-healing capabilities.
Telecom
AI-Driven Customer Retention
Analyzes the Customer Ontology to predict churn risk and recommend personalized, proactive retention offers.
Telecom
5G & IoT Service Orchestration
Provides a platform to rapidly develop, deploy, and scale new enterprise services like private 5G and network slicing.
Media
AI-Powered Content Personalization
Leverages the Audience 360 Ontology to deliver hyper-personalized content recommendations, increasing engagement.
Media
Intelligent Content Management
Automates the tagging of video and text content, simplifies rights management, and optimizes content workflows.
Media
Unified Audience Analytics
Provides a single "control tower" view of audience behavior across all platforms and devices.
IN PRODUCTION
Sampurna: Nepal’s AI news super app, in four languages
Annapurna Media Network’s Sampurna brings AI summaries, audio briefings, read-aloud and everyday services into one app for readers of Nepali, Hindi, English and Maithili. Akin built it with AMN.
- Client
- Annapurna Media Network
- Launched
- 17 July 2026, Lalitpur
- Languages
- नेपालीहिन्दीEnglishमैथिली
- Results
- Being measured, 16 November 2026 to 10 January 2027
LEADERSHIP
Led by three decades in telecommunications
Suren J. Amarasekera, Chairman of the Akin Group, brings more than 30 years of international telecommunications experience. His experience combines business strategy, technology innovation and the transformation of traditional telecommunications operators into technology-led enterprises serving sectors including BFSI, TMT and FMCG.
GET STARTED
Architect intelligence for your network, newsroom or app.
Start with an Enterprise Intelligence Assessment: an opportunity map, an architecture blueprint and a value case.